Return Policy

Thank you for shopping with us! We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns for Store Credit Only
We accept returns for store credit only within 14 days of delivery. Items must be:

Unworn and unwashed
In original packaging with tags attached if applicable
Free from stains, perfume, pet hair or odors

📦 Return shipping is the customer's responsibility.
🎁 Store credit will be issued as a gift card via email

Store credit will be issued once we receive and inspect the returned items. 

Store credit can be used on any future purchase in our store and does not expire. 

Shipping costs for returns are the responsibility of the customer unless the item is defective or the wrong item was sent.

If your item is damaged or defective, please contact us within 3 days of delivery and we’ll make it right.

Non-Returnable Items
Please note, the following items are final sale and not eligible for return:

Final sale-marked items
Accessories, bodysuits, intimates, or swimwear
Items with makeup stains, deodorant marks, pet hair, or strong odors

Exchanges
We do not offer direct exchanges at this time. If you need a different size or style, please return the original item for store credit and place a new order using that credit.

Store Credit
Once your return is received and approved:

You’ll receive a store credit via email
Credit does not expire and can be used anytime

Return Shipping

Customers are responsible for return shipping costs
We recommend using a trackable shipping service
We are not responsible for lost or stolen return shipments

How to Start a Return: Fill out the Return Form Below

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Have questions? Email us anytime at michelle@flirttheory.com